We understand the cause first when you find that Netgear router is not working, then you really get frustrated. Usually, this problem is caused due to issues regarding orbi satellite setup. In order to solve this issue, you must know the reason behind this trouble. You will find out the proper reason after you contact us. We aid in the setup process as only when you are able to setup Netgear orbi you can enjoy its extensive features. Though the setup process is very easy, you must know the steps very well. In case you have doubt in any of the steps, then you should contact the support team who will guide you throughout the steps and you contact us through helpline numbers.